TOP CLASS SERVICE & SUPPORT

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Anyone who opts for first-class products can also expect first-class service before and after making a purchase. At Fuchs, not only the loading machines, but also the services are optimally tailored to the needs of the customers. So you can be sure that your Fuchs loading machine will provide you with the reliability you need.

A regularly trained team of service specialists,  comprehensive technical documentation and useful online tools through to mobile service containers support our dealers worldwide on site in the fast and competent implementation of assembly, maintenance and repair work. In urgent cases, a hotline and service websites are available to the service partners outside of normal business hours.

Education, training and workshops
The Fuchs global service network is the interface between users and the manufacturer. Highly qualified consultants and technicians are available to users to answer all questions about the Fuchs^® loading machines. They are supported by a sophisticated training and workshop program in the Fuchs training center, which is used by hundreds of international participants every year. Our professionally trained service technicians maintain contact with the service partners and support them in solving particularly demanding tasks.

Fast spare parts service
When it comes down to it, it has to be done quickly. That is why the Terex Corporation has set up state-of-the-art spare parts warehouses around the world, which dispatch tens of thousands of shipments per year. Thanks to the Terex Connected Dealer Inventory System, all of our participating business partners have access to hundreds of thousands of spare parts worldwide. 

Need Parts?

Our expert dealer network makes it easy to find, buy and install Genuine Parts. Find your local Dealer

Need Help Registering?

If you need assistance, including accessing or registering your account or finding a dealer, the customer support teams for our products and regions are here for your support. Contact Us