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Service

TEREX CRANES WORKS 24/7 SO YOU CAN TOO

You work hard to meet your customers’ expectations, and we work hard to meet yours.

At Terex Cranes we do more than manufacture world-class quality cranes, we have an amazing support service team with a true global presence in 80 countries and on six continents who are always invested in your success.

We have a network of more than 300 Local Distributors and Direct Terex Service Offices with teams of highly experienced technicians who guarantee quality and expert support, wherever your business may take you.

Customer service is also available 24/7 to make sure you are kept up and running, day or night. A dedicated organization provides original replacement parts with timely delivery to ensure maximum machine uptime availability for your business. 

All local Distributor service teams are regularly trained and constantly supported by Terex Service offices in the fast and competent implementation of assembly, maintenance and repair work.


Terex Tech Support Icon

Looking for support as a Terex cranes owner? Select your country and category of equipment to find a Terex Official Dealer or Direct Contact near you!

Click Here to Find Your Local Terex Distributor

For factory direct support, please search for the correct contact below.
Australia

Australia

1800 TEREXL
(1800 837 395)

Brazil

Brazil

0800 69 83739
(0800 MY TEREX)

Europe

Europe

+8000-MYTEREX
(+8000-6983739)

USA & Canada

USA & Canada

877-MY-TEREX
(877-698-3739)

Argentina

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+54 0800 800 1564
https://www.myterexcranes.com

Australia & New Zealand

Terex Australia Pty Ltd
Franna Pick & Carry Cranes, Tower Cranes & Rough Terrain Cranes
Glenn Howden
+61 7 3868 9600

Brazil

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
06454-000 Barueri-São Paulo
Ricardo Beilke Neto
+55 0800 698 3739
https://www.myterexcranes.com

Central America & Mexico

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+52 800 953 1669
https://www.myterexcranes.com

Chile

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+56 800 231 011
https://www.myterexcranes.com

Colombia

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+57 01 800 5189 963
https://www.myterexcranes.com

Ecuador

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+59 3180 000 1156
https://www.myterexcranes.com

Italy

Terex Italy s.r.l.
Samuele Zanni
+39 051 6501083
+39 340 6435640

Latin & Central America

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+55 11 9 9265 6513
https://www.myterexcranes.com

Peru

Terex Cranes Latin America
Tower Cranes & Rough Terrain Cranes
Ricardo Beilke Neto
+51 0800 76978
https://www.myterexcranes.com

Singapore

Terex Singapore Pte Ltd
Customer Support Manager SEA&I
Per Hamfeldt
+65 6692 7782

United States & Canada

Terex Cranes USA LLC
Service Manager - Aftermarket
Chris Creel
+1 (910) 332-8561