Service

TEREX CRANES WORKS 24/7 SO YOU CAN TOO

You work hard to meet your customers’ expectations, and we work hard to meet yours. We’re committed to your business success and know that when your cranes work, jobs get done and you make money. You can call our free support line anytime day or night, 24/7.

And we can even come to you, to get your crane back to work.

Terex Tech Support Icon

Looking for support as a Terex cranes owner? Many countries are serviced by a local distributor. Contact your local Terex distributor for parts, service and training support:

Click Here to Find Your Local Terex Distributor

For factory direct support, please search for the correct contact below.
Australia

Australia

1800 TEREXL
(1800 837 395)

Brazil

Brazil

0800 69 83739
(0800 MY TEREX)

Europe

Europe

+8000-MYTEREX
(+8000-6983739)

USA & Canada

USA & Canada

877-MY-TEREX
(877-698-3739)

Asia

Terex (Shanghai) Management Co., Ltd.
Service Director, Asia, Aftermarket
Weiwen Zhang
+862134702833
+86 13701849572

Australia

Terex Lifting Australia
Tower Crane Sales Representative
Glenn Howden
+61 (7) 3868 9664
+61419 657 951

Brazil

Terex Cranes Latin America
Customer Support Manager - Cranes
Ricardo Beilke Neto
myterexla@terex.com
0800 69 83739
https://www.myterex.com.br

Central & Southern Africa

Terex Cranes South Africa
Benjamin Bernhardt
+27 (72) 17 60 312

China

Terex Cranes Shanghai
Service Manager
Zhang Ming
+86-21-60936840
+86-13817931709

DACH + Benelux

Terex Cranes Germany GmbH
Manager Customer Support Cranes D-A-CH-BeNeLux, Aftermarket
Matthias Hein
+49 6332 83 1645
+491726561285

France & Northern Africa

Terex France S.A.
Daniel Patalacci
+33 6 14 02 81 67

India

Cranes India
Rajiv Waichal
+91 2067072496
+91 8600725511

Italy

Terex Italy s.r.l.
Paolo Sanclare
+39 051 6501053

Latin America

Terex Latin America
Customer Support Manager - Cranes
Ricardo Beilke Neto
myterexla@terex.com
+55 11 99265-6513
https://www.myterex.com.br

Mexico

Terex Latin America
Customer Support Manager - Cranes
Ricardo Beilke Neto
myterexla@terex.com
+55 11 99265-6513
https://www.myterex.com.br

Middle East

Terex Equipment Middle East LLC
Benjamin Bernhardt
+971 (0) 56 99 52 177

Nordics

Terex Scandinavia AB
Christian Schuster
+46 421 795 89

Russia, CIS, Baltics, Balkan & Eastern Europe

Terex Cranes Germany GmbH
Heiko Ewig
+49 6332 83 1708

Singapore

Terex Singapore Pte Ltd
Customer Support Manager SEA&I
Per Hamfeldt
+65 6692 7782

Spain & Portugal

Terex Cranes Spain
Customer Support Manager Spain & Portugal
Ignacio Espanol Escudero
+34 911988377
+34 629 480 293

UK & Ireland

Terex Cranes UK
Gary Menzies
+44 (0)1844 203771

United States

Terex Cranes USA LLC
Service Manager - Aftermarket
Chris Creel
+1 (910) 332-8561