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C.N. WOOD
When you need reliable equipment, turn to C.N. Wood for your Finlay crushing, screening and conveying equipment!
CN WOOD - DEALER PROFILE
For small to mid-sized contractors in southern New York and Connecticut, CN Wood stands out as a leading supplier of crushing and screening equipment. At the heart of their success lies strong collaboration with Finlay to offer reliable, high-quality solutions backed by timely support.
"As a Komatsu dealership, we always had access to mobile jaw crushers. However, as our crusher rental business expanded, we recognized the need for a full line of crushing and screening equipment. Finlay emerged as the obvious choice," says Dave Ewald, CN Wood.
"We've been proud members of the Finlay family for eight years now."
CN Wood conducted thorough research and tried several brands before deciding to become a Finlay dealer. "What attracted us to Finlay was their unmatched quality, diverse product line, and exceptional support," Dave explains. "It was evident that Finlay's offerings were next level compared to other brands we were considering."
"With mobile equipment, we need to be able to set up, move and set up again with ease. Finlay equipment is the perfect choice for this. Our relationship with Finlay began with our first purchase of a J1160 jaw crusher in 2016.”
Since then, CN Wood has embraced Finlay's commitment to quality and innovation, making it the cornerstone of their offerings to contractors and recycling facilities. Priding himself on his team’s personalized approach and knowledgeable staff, Dave explains,
"We have a dedicated team of crushing and screening specialists, where Finlay is not just a side brand but our sole focus. This ensures that our sales force is well-trained and equipped to cater to our customers' needs effectively."
The construction industry is evolving rapidly, with a growing emphasis on sustainability and efficiency. CN Wood recognizes these trends and positions Finlay as the ideal solution for contractors looking to embrace mobile crushing and screening technologies in recycling and re-use applications.
However, like any business, CN Wood has faced challenges, particularly during the COVID-19 pandemic. "Inventory constraints were a significant challenge for us, but Finlay's proactive approach helped us navigate through those tough times," said Dave Ewald.
Despite challenges, CN Wood's commitment to customer satisfaction remains unwavering.
"We go above and beyond to ensure our customers are well-supported," says Dave. "Listen, return calls quickly, do what you say you will do and treat customers as you would like to be treated is our mantra.”
CN Wood has invested in dedicated training programs for its staff, ensuring that they are well-versed in the operation, maintenance, and troubleshooting of Finlay equipment. Furthermore, they offer on-site consultations and technical training sessions so that customers have the knowledge and resources they need to succeed.
"Our goal is to empower our customers to get the most out of their investment in Finlay equipment, and our commitment to training and support reflects that," Dave explains.
Understanding that financing is a crucial aspect for many of their customers and given the impact current interest rates have on their customers, Dave appreciates the promotional finance packages offered by Finlay. “These packages helped some rental customers covert to full purchases, and we would like to see this program continued," Dave emphasizes.
The relationship between CN Wood and Finlay isn't just about selling equipment; it's about fostering success stories.
"We have had multiple stories of customers renting a crusher for one day then building their crushing business until they end up purchasing. We take pride in being part of our customers' growth journeys," Dave states.
As CN Wood continues to expand its market presence and aspires to extended territories, one thing remains certain: they epitomize excellence, setting the benchmark for quality, support, and customer satisfaction across southern New York and Connecticut.
