For Utilities Products, our technical support team is available by emailing the serial number, contact information, and a description of the problem to firstname.lastname@example.org. The Utilities Technical Support department may also be reached by calling 1-844-Terex-4U (1-844-837-3948) and asking to speak to Technical Support. Please have the serial number of the unit available before calling or emailing.
Terex Utilities strives to provide our customers and partners with the most comprehensive set of tools possible to help troubleshoot your unit and get it back in service! The Terex Utilities support, including manufacturing, distribution, and dealers, extends throughout the country to provide you with multiple avenues of assistance when you experience a problem.
Our first-class Service Network is available Monday-Friday to answer your questions and get you pointed in the right direction. Each member of the service department has years of experience with our products and access to all the available information on our units.